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How to request access to production databases

Who can request access

Only the product developer can approve and request access.

How to request access

  1. Product developer creates a Jira ticket in Cloud Computing | Board

    Jira ticket must include:

    1. Full name of the person who needs access
    2. Database name
    3. Required access level (read / write)
    4. Duration (if temporary)
    5. Clear business justification

  2. The access will be implemented and documented via a pull request on Github: Database Accesses by a developer from the development team or someone from Cloud team.

  3. Team Cloud approves/rejects pull request after reviewing both code and access document.

Sensitive databases

For databases that contain one or more of the following:

  • Personal data
  • Confidential information
  • Financial data
  • Archived data

Access must be time-restricted and granted only for the periods required to perform error correction or necessary maintenance.

All SQL code executed for write operations must be retained and committed to:
Github: Database Accesses